Before You Arrive
If you are able, call us at (404) 371-9774 on your way. This allows our team to prepare for your pet’s arrival and offer guidance if immediate steps are needed.
Bring any helpful information with you, including:
- A list of medications your pet is currently taking
- Details about what happened or symptoms you’ve noticed
- Medical records from your primary veterinarian, if available
Arrival and Triage
When you arrive, a team member will assess your pet right away through a process called triage. This helps us determine how urgently your pet needs care.
Pets with life-threatening conditions are treated immediately. If your pet is stable, there may be a short wait while more critical cases are stabilized. We understand that waiting can be stressful, and we will keep you informed throughout the process.
Examination and Diagnostics
Once your pet is brought into an exam area, one of our emergency veterinarians will perform a thorough evaluation. Based on your pet’s condition, we may recommend diagnostic testing to better understand what is happening.
This may include:
- Bloodwork using our in-house laboratory
- Digital X-rays or ultrasound imaging
- Additional monitoring or specialized testing
Our team will explain what we’re seeing, what we recommend, and why each step matters.
Treatment and Ongoing Care
After we have a clearer picture of your pet’s condition, we will discuss treatment options with you. In emergency situations, care may begin immediately to stabilize your pet.
Treatment may include:
- Oxygen therapy or IV fluids
- Pain management
- Emergency surgery if needed
- Hospitalization and ICU monitoring
Communication and Decisions
Clear, honest communication is a priority for our team. We will walk you through findings, answer your questions, and help you make informed decisions about your pet’s care.
If your pet requires ongoing hospitalization, we will provide updates and discuss next steps as their condition evolves.
Transitioning Back to Your Primary Veterinarian
Once your pet is stable and ready to go home or continue care with your regular veterinarian, we will coordinate that transition. We provide detailed records so your primary vet can continue treatment seamlessly.
Here for You, Every Step of the Way
Emergency visits are never easy, but you don’t have to navigate them alone. Our team is here to provide steady, experienced care for your pet while supporting you through each stage of the process.
If your pet needs urgent attention, we are open 24/7 to serve Atlanta, GA.